Shipping policy

Shipping Policy

Thank you for shopping with Willow’s Wildflowers! We carefully prepare each order and want your purchase to arrive safely.

Processing Times

Orders are typically processed within 2–5 business days. Processing times may be longer during holidays, new product launches, or periods of high order volume.

Personalized or specially prepared orders may require additional processing time.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order and delivery location. Any available shipping options will be shown before you complete your purchase.

Delivery Times

Delivery estimates shown at checkout begin after your order has been processed. Carrier delivery times are estimates and are not guaranteed. Willow’s Wildflowers is not responsible for carrier delays or delays caused by circumstances outside our reasonable control.

Tracking

When tracking is available, tracking information will be provided after your order ships.

Incorrect Shipping Addresses

Please review your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or you experience an issue with delivery, please contact us as soon as possible. For damaged orders, photos of the product and packaging may be requested so we can help resolve the issue.

Digital Products

Digital products are delivered electronically and do not require shipping. Access or download instructions will be provided after purchase.

International Shipping

International shipping is available only to destinations shown as available during checkout. Customers may be responsible for applicable customs duties, import taxes, or other fees unless otherwise indicated at checkout.

Questions?

Please contact Willow’s Wildflowers using the contact information provided on our website.